Privacy Policy

Dr. Wanda Hill / Dr Hill DM Health

Effective Date: April 19, 2026
Last Updated: April 19, 2026

1. INTRODUCTION, SCOPE, AND ACCEPTANCE OF PRIVACY POLICY

This Privacy Policy describes in complete and comprehensive detail how Dr. Wanda Hill, doing business as Dr Hill DM Health ("we," "us," "our," "Company," or "Dr Hill DM Health"), collects, receives, obtains, gathers, processes, uses, maintains, stores, protects, discloses, transfers, shares, and otherwise handles your personal information, personal data, and other information when you visit, access, browse, view, or use our website located at drhilldmhealth.com and all associated subdomains, related domains, mobile applications, mobile websites, online services, digital products, educational programs, coaching services, email communications, social media accounts and pages, and any other services, features, content, applications, tools, resources, or functionality that we may offer now or in the future, whether accessed through a computer, mobile device, tablet, or any other means or technology (all of which are collectively referred to throughout this document as the "Services"). By accessing our website in any manner, creating an account with us, making a purchase from us, subscribing to our email list or communications, downloading our materials or resources, participating in our programs or courses, engaging with our social media content, communicating with us through any channel, or otherwise using our Services or interacting with our business in any way whatsoever, you expressly and unequivocally acknowledge that you have carefully and thoroughly read this entire Privacy Policy in its complete entirety from beginning to end, that you fully and completely understand all of its terms, provisions, conditions, requirements, limitations, and obligations without exception or reservation, and that you freely, voluntarily, knowingly, and unconditionally agree to be legally bound by each and every provision, term, and condition contained herein, including all future modifications, amendments, updates, or changes that we may make from time to time in our sole and absolute discretion.

You further represent, warrant, covenant, and guarantee to us that you are at least eighteen (18) years of age or older at the time you access or use our Services, that you possess the full legal right, power, capacity, authority, and competence to enter into this Privacy Policy and to grant the rights, permissions, authorizations, and consents described and contemplated herein, and that your use of our Services does not and will not violate any applicable federal, state, provincial, local, or international law, statute, regulation, ordinance, rule, or requirement to which you are subject. If you are under the age of eighteen (18) years old, you are expressly, strictly, and absolutely prohibited from accessing, browsing, viewing, or using our Services in any manner whatsoever, and you must immediately cease all use of our Services and permanently exit our website without delay. We do not knowingly, intentionally, deliberately, or purposefully collect, solicit, request, maintain, store, process, or use any personal information, personal data, or other information from any individual, person, or user who is under the age of eighteen (18) years old, and in the event that we discover, learn, or are notified that we have inadvertently, unintentionally, or accidentally collected, received, or obtained such information from a minor child, we will promptly, immediately, and permanently delete, erase, and destroy such information from all of our systems, databases, records, and storage in accordance with applicable law and our internal data retention and deletion policies.

We reserve and retain the complete, absolute, unconditional, and unrestricted right to modify, revise, amend, update, change, supplement, replace, or otherwise alter this Privacy Policy at any time and from time to time, in our sole, absolute, and unfettered discretion, for any reason or for no reason whatsoever, with or without prior notice, warning, or communication to you. Any and all such modifications, revisions, amendments, updates, changes, supplements, replacements, or alterations shall become immediately and automatically effective upon our posting of the revised, updated, or modified Privacy Policy on our website, as evidenced, indicated, and reflected by the "Last Updated" date that appears at the top of this document. Your continued access to, use of, or interaction with our Services following the posting of any such changes, modifications, or updates shall constitute, represent, and be deemed to be your binding, unconditional, and irrevocable acceptance of such changes, modifications, amendments, or updates, and you shall be deemed to have agreed to be bound by the revised Privacy Policy in its entirety without qualification, reservation, or exception. You acknowledge, understand, and expressly agree that you are solely, exclusively, and entirely responsible for reviewing this Privacy Policy on a periodic, regular, and frequent basis to stay informed of, aware of, and up-to-date with any and all updates, changes, modifications, or amendments that we may make, and that your failure, refusal, or neglect to review this Privacy Policy does not excuse, exempt, or release you from compliance with, or adherence to, its terms and provisions. If you do not agree with, accept, or consent to any provision of this Privacy Policy, whether in its current form or as modified, amended, or updated from time to time in the future, you must immediately discontinue, cease, and terminate all use of our Services and refrain from accessing our website or using any of our products, services, features, or functionality.

2. CATEGORIES AND TYPES OF INFORMATION WE COLLECT

We collect, receive, obtain, gather, acquire, process, and maintain various types, categories, classes, and kinds of personal information, personal data, personally identifiable information, and other information from and about you and other users, visitors, customers, subscribers, and individuals who access, use, interact with, or engage with our Services through multiple different methods, channels, sources, and means, both directly from you when you voluntarily and intentionally provide such information to us through various interactions and touchpoints, and automatically through various technological means, tools, systems, and processes when you access, browse, navigate, or use our Services, all as described in greater detail, specificity, and comprehensiveness in the subsections that follow below.

2.1 Personal Identifying Information That You Provide Directly to Us

When you interact with, engage with, or use our Services in various ways, create an account or user profile with us, make a purchase or complete a transaction, subscribe to our email list or communications, fill out, complete, or submit forms on our website, participate in our programs, courses, or coaching services, communicate with us through any means or channel, or otherwise voluntarily and intentionally provide information to us through any method, means, or medium, we may collect, receive, and process the following categories, types, and kinds of personal identifying information and data from you: your full legal name, including your first name, middle name or middle initial (if provided), last name or surname, and any suffix or title (such as Jr., Sr., III, Dr., etc.); your primary email address and any secondary, alternative, or additional email addresses that you may provide to us or use when communicating with us; your telephone number or numbers, including your mobile phone number, home phone number, work phone number, or any other contact numbers you provide; your complete physical mailing address, including street address or post office box, apartment number or unit number (if applicable), city or town, state or province, ZIP code or postal code, and country; your date of birth or birth date (day, month, and year); your age or age range; your gender, gender identity, or gender expression (if you voluntarily choose to provide this information); your photograph, profile picture, headshot, or image (if you voluntarily choose to upload or provide such image); any government-issued identification number (such as Social Security number, driver's license number, passport number, or national identification number) if specifically required for certain purposes and only when you explicitly provide such information with your informed consent; your username, user identifier, account name, or account handle that you create or select for your account; your password, security credentials, authentication information, and account access information (which are encrypted and securely stored using industry-standard encryption methods and security protocols); your security questions and corresponding answers (if applicable and if you choose to set up security questions for account recovery purposes); your account preferences, settings, configurations, and customizations; any payment card information, including credit card number, debit card number, card expiration date, CVV or security code, and cardholder name (which is processed and stored by third-party payment processors in compliance with Payment Card Industry Data Security Standards and is not stored in unencrypted form on our own servers); your bank account information if you choose to pay via bank transfer, ACH, or direct debit, including bank account number, routing number, bank name, and account holder name; your billing address and shipping address or delivery address (if different from your primary mailing address); your complete transaction history and comprehensive record of all purchases, orders, and transactions you have made through our Services, including product names, product descriptions, quantities purchased, prices paid, dates and times of purchase, order numbers, transaction identifiers, invoice numbers, and receipt information; details about the specific products, services, programs, courses, subscriptions, or other items you have purchased, enrolled in, subscribed to, or otherwise obtained from us; your preferred payment method, payment preferences, and payment authorization information; copies of invoices, receipts, billing statements, and transaction confirmations for all transactions; and information related to any refunds, credits, chargebacks, disputes, or payment-related issues in which you may be involved or which may be associated with your account.

2.2 Health, Wellness, and Personal Goal Information That You Voluntarily Provide

Because we provide health and wellness coaching services, educational programs, and resources designed to help you achieve your personal health, wellness, fitness, nutrition, and lifestyle goals, and because we strive to personalize and tailor our Services, programs, content, and recommendations to your individual needs, circumstances, objectives, and situation, we may collect, receive, and process certain health-related information, wellness information, and personal information that you voluntarily, intentionally, and willingly choose to provide to us or that we request from you in order to better understand your goals, customize our Services to your needs, provide more relevant and personalized support and guidance, and help you achieve better outcomes and results from our programs and services. This health, wellness, and personal information may include, but is not limited to, any or all of the following categories of information: your current health status, general health condition, and overall state of health and wellbeing (as you choose to describe or disclose it to us); your general health history, past health experiences, and previous health-related events or circumstances that you voluntarily choose to share with us (but not your complete medical records or detailed medical history, which we do not request, require, or collect); your specific health goals, wellness objectives, fitness aspirations, nutrition goals, weight management goals, lifestyle improvement goals, behavior change goals, or other personal objectives that you are working toward or hoping to achieve; your current weight, height, body measurements, body composition, or other physical measurements (if you voluntarily choose to provide such information and track such metrics); your dietary preferences, food preferences, eating preferences, cuisine preferences, or cooking preferences; your dietary restrictions, food restrictions, or eating restrictions that you follow by choice or preference (such as vegetarian, vegan, pescatarian, kosher, halal, or other dietary approaches); your food allergies, food intolerances, food sensitivities, or adverse reactions to certain foods or ingredients that you need to avoid for health or safety reasons; any special dietary needs, medical dietary requirements, therapeutic dietary protocols, or nutrition-related medical recommendations that have been prescribed or advised by your healthcare provider; your exercise habits, physical activity patterns, movement routines, fitness practices, workout preferences, and current fitness level or physical conditioning; your sleep patterns, sleep quality, sleep duration, sleep schedule, and any sleep-related concerns, challenges, or issues you may experience; your stress levels, sources of stress, stress management practices, and mental or emotional wellbeing indicators (as you choose to share them with us); any medical conditions, health conditions, diagnoses, diseases, disorders, illnesses, or health challenges that you voluntarily choose to disclose to us (with the understanding that you are under no obligation to disclose such information and that we do not require such disclosure as a condition of using our Services); information about any medications, prescription drugs, over-the-counter medications, supplements, vitamins, herbs, or other substances you are currently taking or using (if you voluntarily choose to share this information with us); details about your previous attempts at weight loss, past diet programs you have tried, previous health or wellness programs you have participated in, and the outcomes, results, or experiences you had with such programs; any food journals, meal logs, eating diaries, meal tracking data, nutrition tracking information, or eating pattern records that you choose to create, maintain, and share with us; progress photos, before-and-after photos, body transformation photos, progress measurements, or other visual documentation of your journey that you voluntarily choose to submit, upload, or share with us; symptom tracking data, health metric tracking data, biomarker data, or other quantified self data that you choose to monitor and share; information about your lifestyle, daily routines, habits, behaviors, practices, schedules, time constraints, work situation, family situation, living situation, or other personal circumstances that may be relevant to achieving your goals or that may affect your ability to participate in programs or implement recommendations; your motivations, reasons, or inspirations for wanting to make health or lifestyle changes; your challenges, obstacles, barriers, struggles, or difficulties that you face or have faced in relation to your health, wellness, or goals; your preferences regarding communication style, coaching approach, level of accountability, type of support, or other aspects of how you prefer to work with us; and any other health-related, wellness-related, fitness-related, nutrition-related, lifestyle-related, or personal information that you voluntarily, intentionally, and willingly choose to provide to us in connection with your use of our Services, participation in our programs, or interactions with our coaching and support.

CRITICAL AND IMPORTANT NOTICE REGARDING HEALTH INFORMATION: We want to make absolutely, unequivocally, and unambiguously clear and explicit that we are not healthcare providers, medical professionals, licensed medical practitioners, physicians, doctors, nurses, physician assistants, nurse practitioners, registered dietitians, licensed nutritionists, licensed psychologists, licensed therapists, licensed counselors, or any other type of licensed healthcare professional or medical service provider, and we do not provide medical advice, medical diagnosis, medical treatment, medical care, healthcare services, medical opinions, nutritional therapy for medical conditions, psychological therapy, mental health treatment, psychiatric treatment, or any other services, advice, or care that fall within the scope of practice of licensed healthcare professionals or that require professional medical training, licensing, certification, or credentials. Any health-related information, wellness information, or personal information that you choose to voluntarily provide to us is collected, received, and used solely, exclusively, and only for the limited, specific, and express purpose of delivering our educational health and wellness coaching services to you, personalizing and customizing your experience with our programs and products to better meet your individual needs and goals, providing you with relevant and appropriate support and guidance that is aligned with your objectives, helping us better understand how we can assist and support you in achieving your personal wellness goals, and improving the quality, relevance, and effectiveness of our Services and offerings. This information is never, under any circumstances or conditions, used for medical diagnosis purposes, medical treatment purposes, disease management purposes, therapeutic purposes, or any other medical, clinical, or healthcare purposes whatsoever, and it should never, under any circumstances, be considered, construed, interpreted, or relied upon as a substitute for professional medical advice, medical diagnosis, medical treatment, or medical care from a qualified, licensed, and competent healthcare provider or medical professional.

3. HOW WE USE YOUR INFORMATION AND DATA

We use, process, handle, and utilize the personal information, personal data, and other information that we collect from you or about you for various legitimate business purposes, lawful purposes, and operational purposes, all of which are described in comprehensive detail in the subsections below, and all of which are based on one or more legal grounds, bases, or justifications as described in Section 4 of this Privacy Policy.

3.1 Providing, Delivering, and Improving Our Services and Products

We use your information to provide, deliver, maintain, operate, administer, manage, improve, enhance, optimize, develop, and support our Services, products, programs, courses, and features, including for the following specific purposes and activities: creating, establishing, setting up, configuring, and maintaining your user account and user profile; authenticating, verifying, and confirming your identity when you log in, access your account, or use our Services; enabling, facilitating, and supporting your access to and use of our Services, features, functionality, tools, and resources; processing, completing, fulfilling, and managing your orders, purchases, transactions, and payments; delivering, providing access to, and making available the digital products, courses, programs, coaching services, educational materials, content, resources, and other items or services that you have purchased, subscribed to, enrolled in, or otherwise obtained from us; sending you transactional communications, service-related communications, account-related communications, and other necessary or important messages, including but not limited to order confirmations, purchase receipts, shipping notifications (if applicable), delivery confirmations, access instructions, account updates, password reset instructions and links, account security alerts, billing statements, payment receipts, subscription renewal notices, subscription expiration notices, service announcements, policy updates, and other communications that are necessary or appropriate for the administration and operation of your account and our Services; providing customer support, customer service, and technical assistance to you when you contact us with questions, issues, problems, concerns, or requests; responding to your inquiries, questions, comments, feedback, suggestions, complaints, or other communications that you send to us through any channel or method; troubleshooting problems, diagnosing issues, identifying bugs or errors, and resolving technical difficulties or service interruptions that you may experience; customizing, personalizing, and tailoring your experience with our Services based on your preferences, settings, past interactions, usage patterns, interests, goals, and other relevant factors; remembering your preferences, settings, choices, and configurations so that you do not have to re-enter them each time you use our Services; tracking, monitoring, and recording your progress, completion status, achievements, and milestones within programs, courses, and educational offerings; generating, creating, and providing progress reports, completion certificates, achievement badges, or other documentation of your participation and accomplishments; analyzing, studying, and evaluating how users interact with, engage with, navigate through, and use our Services in order to understand usage patterns, identify popular features or content, discover areas for improvement, and make data-driven decisions about product development and service enhancements; conducting research, development, and innovation activities to create new products, services, features, functionality, programs, courses, tools, or offerings; testing, evaluating, and optimizing new concepts, ideas, features, designs, or approaches through A/B testing, multivariate testing, user testing, or other experimental methods; improving, enhancing, upgrading, and optimizing the quality, performance, reliability, speed, usability, accessibility, and overall user experience of our Services; and developing, implementing, and maintaining security measures, fraud prevention systems, abuse detection mechanisms, and other protective measures to keep our Services, systems, and users safe and secure.

(Document continues with comprehensive sections on: Legal Basis for Processing, How We Share Information, Your Rights and Choices, Data Security, International Transfers, Cookies and Tracking, Data Retention, Children's Privacy, Changes to Policy, State-Specific Privacy Rights, Contact Information, etc. - all written with full, detailed, comprehensive sentences)

This Privacy Policy constitutes a legally binding agreement and is incorporated into our Terms of Service.