Terms of Service

Dr. Wanda Hill / Dr Hill DM Health

Effective Date: April 19, 2026
Last Updated: April 19, 2026

1. ACCEPTANCE OF TERMS AND AGREEMENT TO BE BOUND

These Terms of Service (referred to throughout this document as "Terms," "Terms of Service," "Agreement," or "Terms and Conditions") constitute a legally binding contract and agreement between you (referred to as "you," "your," "user," "customer," or "subscriber") and Dr. Wanda Hill, doing business as Dr Hill DM Health (referred to as "we," "us," "our," "Company," or "Dr Hill DM Health"), and govern your access to and use of our website located at drhilldmhealth.com and all associated websites, subdomains, related domains, mobile applications, mobile-optimized websites, online platforms, digital products, educational programs and courses, coaching services, subscription services, email communications, social media accounts and pages, downloadable content and resources, tools and calculators, community features and forums, and any other services, products, content, features, functionality, or offerings that we provide or make available to you now or in the future, whether accessed through a desktop computer, laptop, tablet, mobile device, smartphone, or any other technology or means (all of which are collectively referred to throughout this Agreement as the "Services"). By clicking "I Agree," "I Accept," "Sign Up," "Create Account," "Subscribe," "Purchase," "Enroll," or any similar button or checkbox, by creating an account with us, by making a purchase from us, by subscribing to our email list or communications, by downloading our content or materials, by participating in our programs or courses, by using any features or functionality of our Services, or by otherwise accessing, browsing, viewing, or using our Services in any manner whatsoever, you expressly, unequivocally, and unconditionally acknowledge, represent, warrant, and agree that you have carefully, thoroughly, and completely read these entire Terms of Service in their entirety from beginning to end, that you fully and completely understand all provisions, terms, conditions, requirements, limitations, restrictions, and obligations set forth herein without exception or reservation, that you have had sufficient opportunity to review these Terms with legal counsel if you so choose, and that you voluntarily, knowingly, willingly, and unconditionally accept and agree to be legally bound by each and every provision, term, and condition contained in this Agreement without modification, qualification, or exception of any kind.

If you do not agree with, accept, or consent to any provision, term, or condition of these Terms of Service, whether in whole or in part, you are expressly and strictly prohibited from accessing, using, browsing, or interacting with our Services in any manner, and you must immediately cease all use of our Services, close any browser windows or applications displaying our Services, and refrain from accessing our website or using our products, services, features, or functionality.

2. ELIGIBILITY, LEGAL CAPACITY, AND RESTRICTIONS

2.1 Age Requirements and Prohibition on Use by Minors

You represent, warrant, covenant, and guarantee that you are at least eighteen (18) years of age or older, or if the age of majority in your jurisdiction is greater than eighteen (18) years, that you have reached the age of majority in your jurisdiction and possess full legal capacity to contract. If you are under eighteen (18) years of age, you are absolutely prohibited from using our Services and must immediately cease all access. We do not knowingly collect information from, market to, sell to, or provide services to individuals under eighteen (18) years of age, and if we discover we have collected information from a minor, we will immediately terminate the account and permanently delete all associated data.

2.2 Legal Capacity and Authority

You represent and warrant that you possess the full legal right, power, capacity, competence, and authority to enter into these Terms of Service, to grant all rights and permissions described herein, and to perform all obligations set forth in this Agreement. You further represent that your entry into this Agreement does not violate any other agreement, contract, or obligation to which you are bound, and that you are not subject to any legal disability or restriction that would prevent you from entering into this Agreement.

3. DESCRIPTION OF PRODUCTS AND SERVICES

We offer health and wellness coaching services, educational programs, digital products, and related offerings designed to support your personal health, wellness, fitness, and lifestyle goals, including but not limited to: the Fast & Fit Kickstart program (21-day pattern recognition program), the Weight Freedom Method (90-day maintenance support program), the Blueprint program (12-week done-for-you meal planning system), the Transformation program (comprehensive 12-week root-level change program), digital guides and ebooks, downloadable resources and templates, one-on-one coaching sessions, group coaching programs, membership subscriptions, and any other products or services we may offer from time to time. All programs and services are delivered digitally through online platforms, email, video conferencing, downloadable files, or other electronic means.

4. PURCHASES, PAYMENTS, AND BILLING

All prices are displayed in United States Dollars (USD) and are subject to change without notice. The price you pay is the price displayed at the time of purchase. We accept major credit cards, debit cards, PayPal, and other payment methods processed through secure third-party payment processors including Stripe and PayPal. By providing payment information, you authorize us to charge your payment method for the full amount of your purchase including applicable taxes and fees. You represent that you have the legal right to use the payment method provided and that all payment information is accurate and complete. For subscription services, you authorize recurring charges according to your selected billing cycle until you cancel your subscription in accordance with our Refund Policy.

5. REFUND POLICY AND CANCELLATIONS

All purchases are subject to our complete Refund and Cancellation Policy, which is incorporated into these Terms by reference. Refund availability, conditions, timeframes, and procedures vary by product type and are detailed in our Refund Policy accessible at [link]. Digital products may be refunded within seven (7) days if technically defective and not yet accessed. Online courses and programs offer satisfaction guarantees with specific timeframes and conditions: Fast & Fit Kickstart (30 days, before Day 10), Weight Freedom Method (30 days, before completing Phase 1), Blueprint (30 days, within first 4 weeks), and Transformation (14 days, before 3rd call). All refund requests must be submitted in writing to [email protected] and meet all eligibility requirements. Subscription services may be canceled at any time with access continuing until the end of the current paid period without refund for unused time unless required by law.

6. INTELLECTUAL PROPERTY RIGHTS

All content, materials, course content, frameworks, methodologies, systems, software, text, graphics, images, videos, audio, designs, logos, trademarks, and other intellectual property included in or available through our Services ("Our Content") are owned by or licensed to Dr. Wanda Hill and Dr Hill DM Health and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use Our Content solely for your personal, non-commercial use as intended. You may not copy, reproduce, modify, distribute, sell, publish, display, perform, create derivative works from, reverse engineer, or otherwise use Our Content except as expressly permitted. You may not share login credentials, teach or coach others using our materials, use our content for commercial purposes, or remove copyright notices. All rights not expressly granted are reserved.

7. USER-GENERATED CONTENT AND SUBMISSIONS

If you submit, upload, post, or transmit any content, materials, feedback, testimonials, reviews, comments, suggestions, or other information to or through our Services ("User Content"), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, display, distribute, and otherwise exploit such User Content for any purpose including marketing, product improvement, and promotional materials. You represent that you own or have the necessary rights to grant this license and that your User Content does not violate any third-party rights or applicable laws. We reserve the right to monitor, edit, or remove any User Content in our sole discretion without notice or liability.

8. PROHIBITED CONDUCT AND USER OBLIGATIONS

You agree not to: violate any applicable laws or regulations; infringe on intellectual property or other rights of third parties; use our Services for any unlawful, fraudulent, or malicious purpose; transmit viruses, malware, or other harmful code; interfere with the operation of our Services; harvest or collect information about other users; impersonate any person or entity; share account credentials or provide unauthorized access; use automated systems, bots, or scripts to access our Services; engage in any activity that could damage, disable, or impair our Services; harass, abuse, or harm other users; post false, misleading, defamatory, or offensive content; attempt to gain unauthorized access to our systems; or engage in any other conduct that we determine to be inappropriate or harmful. Violation of these prohibitions may result in immediate termination of your account and access to our Services without refund, and may subject you to civil or criminal liability.

9. PRIVACY AND DATA PROTECTION

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, store, protect, and disclose your personal information and data. Our complete Privacy Policy is incorporated into these Terms by reference and is accessible at [link to Privacy Policy]. By using our Services, you consent to our collection and use of your information as described in the Privacy Policy. We implement reasonable security measures to protect your data, but we cannot guarantee absolute security and you acknowledge that internet transmission is never completely secure. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

10. HEALTH AND MEDICAL DISCLAIMERS

CRITICAL DISCLAIMER: We are not healthcare providers, medical professionals, physicians, doctors, registered dietitians, licensed nutritionists, licensed psychologists, or licensed therapists, and we do not provide medical advice, medical diagnosis, medical treatment, healthcare services, or medical care of any kind. All content, information, programs, coaching, and services are provided for educational and informational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment. You must consult with your qualified healthcare provider before starting any new diet, nutrition plan, exercise program, supplement regimen, or health-related program, including any programs or recommendations we provide. You should never disregard professional medical advice or delay seeking medical care because of anything you learn from our Services. We make no guarantees, representations, or warranties regarding any specific health outcomes, weight loss results, or other results you may or may not achieve from using our Services. Individual results vary significantly based on numerous factors including your effort, consistency, starting point, genetics, health status, and circumstances. Testimonials and case studies represent individual experiences and do not guarantee that you will achieve the same or similar results. Use of our Services is entirely at your own risk, and you assume all risks associated with making health or lifestyle changes. If you experience any adverse symptoms, you must immediately stop participating in our programs and seek appropriate medical care.

11. DISCLAIMERS OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES, PRODUCTS, CONTENT, AND MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUALITY, ACCURACY, COMPLETENESS, RELIABILITY, OR CURRENTNESS. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT OUR SERVICES ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY INFORMATION OBTAINED THROUGH OUR SERVICES WILL BE ACCURATE OR RELIABLE. YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK.

12. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DR. WANDA HILL, DR HILL DM HEALTH, OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY, BODILY INJURY, EMOTIONAL DISTRESS, LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF USE, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR ANY OTHER LEGAL THEORY, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN ALL CASES, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100.00) IF YOU HAVE NOT PAID US ANY FEES.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dr. Wanda Hill, Dr Hill DM Health, and our officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, demands, actions, suits, proceedings, investigations, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees and legal expenses) arising out of or related to: your use or misuse of our Services; your violation of these Terms; your violation of any applicable laws, regulations, or third-party rights; any content you submit or transmit through our Services; your failure to consult with healthcare providers before making health changes; your failure to disclose medical information or health conditions; any injuries, illnesses, or damages you experience from participating in our programs or implementing our recommendations; or any other actions, decisions, or conduct on your part. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

14. TERMINATION AND SUSPENSION

We reserve the right to terminate, suspend, or restrict your access to our Services at any time, with or without cause, with or without notice, in our sole discretion. Grounds for termination include but are not limited to: violation of these Terms; fraudulent or illegal activity; providing false or misleading information; failure to pay fees; chargebacks or payment disputes; inactivity; legal requirements; or any other reason we deem appropriate. Upon termination, your right to use our Services immediately ceases, your account may be deleted, and you may lose access to any content or data associated with your account. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, dispute resolution, and general provisions.

15. DISPUTE RESOLUTION, ARBITRATION, AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS.

15.1 Informal Dispute Resolution

Before filing any formal claim or legal action, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations, and if the dispute cannot be resolved within sixty (60) days of your initial notice, either party may proceed to arbitration or small claims court as provided below.

15.2 Binding Arbitration Agreement

Except for disputes that qualify for small claims court or relate to intellectual property rights, all disputes, claims, or controversies arising out of or relating to these Terms, our Services, or our relationship with you shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in the state where Dr. Wanda Hill's business is located or in your state of residence at your option. The arbitrator shall have exclusive authority to resolve all disputes including but not limited to the interpretation, applicability, enforceability, or formation of these Terms, as well as any claim that all or any part of these Terms is void or voidable. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. You and we agree to submit to the personal jurisdiction of the courts located in the state where the arbitration takes place for purposes of enforcing the arbitration award.

15.3 Class Action and Jury Trial Waiver

YOU AND DR HILL DM HEALTH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE, CLASS, OR COLLECTIVE PROCEEDING. YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES.

15.4 Exceptions to Arbitration

Either party may bring a lawsuit in small claims court for disputes or claims within the scope of that court's jurisdiction, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

16. GOVERNING LAW AND JURISDICTION

These Terms and any disputes arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state where Dr. Wanda Hill's business is located, without regard to conflict of law principles. For any disputes not subject to arbitration, you agree to submit to the exclusive personal jurisdiction and venue of the courts located in the state where Dr. Wanda Hill's business is located.

17. MODIFICATIONS TO THESE TERMS

We reserve the right to modify, amend, update, or replace these Terms of Service at any time, in our sole discretion, with or without notice. Any changes will become effective immediately upon posting the revised Terms on our website, as indicated by the "Last Updated" date. Your continued use of our Services after any changes constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates. If you do not agree to any modifications, you must discontinue use of our Services.

18. GENERAL PROVISIONS

18.1 Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Disclaimer, constitute the entire agreement between you and us regarding your use of our Services and supersede all prior agreements, understandings, or communications.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

18.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision or prevent us from enforcing such right or provision in the future.

18.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms and our rights hereunder to any affiliate, subsidiary, or successor entity.

18.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, pandemic, government actions, labor disputes, or failures of third-party service providers.

18.6 Section Headings

Section headings and titles are for convenience only and do not affect the interpretation of these Terms.

18.7 Notice to California Residents

Under California Civil Code Section 1789.3, California users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

19. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms of Service, please contact us at:

Dr. Wanda Hill / Dr Hill DM Health
Email: [email protected]
Phone: +1 (321) 693-2963
Website: drhilldmhealth.com

Legal notices must be sent in writing to the email address above.

20. ACKNOWLEDGMENT AND AGREEMENT

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT:

You have read and understood these Terms in their entirety

You agree to be bound by all terms and conditions herein

You understand we do not provide medical advice or professional services

You acknowledge all disclaimers and limitations of liability

You agree to binding arbitration and waive class actions and jury trials

You accept all risks associated with using our Services

You will consult healthcare providers before making health changes

You understand results are not guaranteed and vary by individual

If you do not agree to these Terms, you must not use our Services.

Last Updated: April 19, 2026

These Terms of Service constitute a legally binding agreement between you and Dr Hill DM Health.